LA Custom Closets By Premier Custom Design was founded with the intent to fill the void of what is missing In the custom closet industry In Southern California. At the time of our inception, the industry was typically comprised of large companies and independent installers that each lacked certain skills that were necessary for a total satisfaction design and Installation experience. A lot of the independent installers may have had good installation skills, but they lacked the design expertise to personalize many clients most personal and individual spaces. At the same time, the larger companies were unable to offer each client the guarantee that their designer or installer was experienced in the industry due to their high turnover rates for such employees.
Our business model was developed to only provide our customers with designers and Installers that are highly experienced In specializing in the custom closet end cabinet industry. This methodology allows each customer to be assured that from beginning to end— each representative of LA Custom Closets By Premier Custom Design will have a minimum of 10 years of experience. Another aspect that makes us different, is your licensed designer will serve as project manager for the entire installation. This ensures that every aspect of the project is completed with the highest level of fit and finish that only an experienced installer can provide.
It may seem that our level of service may come at a high cost to the consumer. This is not the case, and our unique low overhead business model allows us to give our customers the highest quality product at the lowest possible prices in the industry. We don’t rely on gimmick advertising to make it seem as though the customer is getting a good deal. You will always get a free design consultation, free installation, and the best possible pricing.
Attention to detail is where LA Custom Closets By Premier Custom Design thrives. We do not have to rely upon cookie cutter designs and limited options in order to keep the business moving. Our personal approach allows us to provide, a highly customized design that offers an almost limitless amount of options and materials.
Most others rely on a set number of offerings which makes it Impossible to cater to every type of client. Instead of telling the customer “no" or "we can’t do that”, we regard each request as a challenge to go above and beyond their greatest expectations.
Our client’s satisfaction is of the utmost Importance to us. In an industry where it is common to find unhappy clients, we excel because we treat every project as if it is our own home. No matter how big or small the job, It is important to us. Our top-notch service is revered In the home improvement industry because of our strong reputation for design and quality. We encourage our customers to research us and our competition. You will find that we have the most positive reviews and we have never received a Complaint from the Better Business Bureau or the California State License Board. We look forward to providing you with this same level of attention.
"Our designer was extremely friending and knowledgeable. He offered several different options within my budget and made sure I was happy about every detail of my new closet. His prices were competitive and he provided a quote and full design of the plan. Everything was installed as he described and the detail and finish is amazing. I would (and did) recommend Brett to any friend or family member considering custom closet installation."
Nicholas G. - Los Angeles, CA
"I have done a lot of home improvement projects over the years, and working with LA Custom Closets By Premier Custom Design is one of th best experienced I have had. They are true professionals. Excellent attention to detail from beginning to end."
David S. - Pacific Pallisades, CA
"Premier Custom Design installed a new kitchen, as well as two new closets for us. The owner, Brett, met with us at an initial meeting to discuss what we would like to do. He sat and listened in regards to everything we wanted in our new space and then a few days later came up with detailed designs based on what we said. He worked with us on the vision for our kitchen and two master bedroom closets and honestly, what he came up with was even more than I couldn't even imagined. There were so many details that I could have never even thought of. After we approved the final designs and details, his team returned within two weeks to begin the installation. This company exceeded our expectations - both for our budget and for what we wanted our new kitchen to look like. They were always punctual and professional. Our kitchen is gorgeous and the master closets gave us so much more organization than we anticipated. We couldn't be happier - I love it! The installation team never left the job site until it was clean, and it was completed within the time frame we were given. I would definitely recommend them to my friends and family. Two of my friends have used the company and have felt the same way.
Robin P. - Encino, CA